Frequently Asked Questions


How Many Text and Banner Ads Can I Have?
How Do I Set Up Text Ads?
How Do I Set Up Banner Ads?
Why Do I Have To Upload A Banner?
How Do I Reactivate Expired Ads?
Can I Reinstate a Terminated Account?
Where Are My Ads Seen?
What are Clicks and Impressions?
Why Do The Total Impressions Change?
Why Was My Ad Control Panel Deleted?
Why Were My Ads Deleted?
How Do I Know Which Ad Category To Use?
Why Is There No Business Opportunity Category
How Do I Change My Subscription Payment?
How Do I Change My Account Details?
How Do I Cancel My Account?
How Do I Create My Ad Control Panel?
How Do I Access My Ad Control Panel?



Q: How Many Text and Banner Ads Can I Have?

A: You can run UNLIMITED Text and Banner Ads with your advertising account. NOTE: “UNLIMITED” means there is no limit to the number of ads you can run in your account.

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Q: How Do I Set Up Text Ads?

A: Log in to your account. Click “Video Example – Text Ad”.

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Q: How Do I Set Up Banner Ads?

A: Log in to your account. Click “Video Example – Banner Ad”.

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Q: Why Do I Have To Upload A Banner?

A: www.TheOnlineAdNetwork.com utilizes the Amazon S3 to provide redundancy
in serving your banner advertisements as well as a failover provider in
the event of any unexpected hardware failure at our data center.

This also helps prevent issues in the event a remotely located banner
image, server, or hosting account fails for any reason.

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Q: How Do I Reactivate Expired Ads?

A: Log in to your account. Click “Video Example – Reactivate Ads”.

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Q: What Are Clicks and Impressions?

A: An “Impression” means your ad was displayed somewhere in our network.
A “Click” means someone clicked your ad to go to your URL (web page).

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Q: Why Do Total Impressions Change Daily?

A: The total impressions will flucuate throughout each day and from day to day as the flow of visitors and total number of available ads changes throughout the day. Our service continues to make your ads available to those visitors 24/7.

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Q: Can I Reinstate a Terminated Account?

A: Due to our daily payouts, we are unable to reinstate an account once it has been removed from our system. You do have the option of opening a new account.

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Q: Where Are My Ads Seen?

A: Your ads will be displayed throughout our entire network including here on this site and other sites within our network. For proprietary reasons, we do not publish the list of other publisher sites within our network. You can check our Alexa rankings and reach number here:

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Q: Why Was My Ad Control Panel Deleted?

A: The most common reason for us to delete any Ad Control Panel is because the advertiser has placed ads in the wrong category. While we do understand that mistakes can happen, our goal is to keep the site clean and focused so that there is a strong value proposition for advertisers and visitors. If your Ad Control Panel has been deleted, the solution is to recreate your Ad Control Panel and take care to place your ads in the proper category(ies).

How To Select The Right Category

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Q: Why Were My Ads Deleted?

A: We purge all expired ads from the system within a few days in order to keep ads current and relevant. If you do not reactivate your expired ads within a few days, they are removed from the system. You can recreate any ad at any time in your Ad Control Panel.

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Q: How Do I Know Which Ad Category To Choose?

A: Answer this question: What Do I Actually Sell? If your product or service is a beverage, you would select “Beverages”. If your product or service is cosmetic based, you would choose “Cosmetics”. Select the Category that most closely matches what your product or service actually is.

How To Select The Right Category

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Q: Why Is There No Business Opportunity Category?

A: Every category we have is related to business opportunities. Select your category based on the actual product or service being offered by your company. If you are not sure, select “Miscellaneous” or email our support team for clarification. Do not just send a URL. Let us know What the PRODUCT or SERVICE is that you offer.

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Q: How Do I Change My Subscription Payment?

A: Log in to your back office and click “Support / Common Questions” for those instructions.

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Q: How Do I Change My Account Information?

A: Log in to your back office and click “View / Edit Your Contact Info”. If you change your password, you will need to completely shut down your browser before you can log in again.

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Q: How Do I Cancel My Account?

A: Log in to your back office and click “Support / Common Questions” for those instructions.

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Q: How Do I Create My Ad Control Panel?

A: Log in to your account. Click “Create My Ad Panel”.

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Q: How Do I Access My Ad Control Panel?

A: Log in to your account. Click “Access Ad Control Panel”.

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